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Have you received excellent service from an M&T employee?
We want to hear about it.

M&T employees strive to BE the BEST. Our Service Recognition Program is designed to recognize those employees who demonstrate a level of service that exceeded your expectations. Each time you let us know that you experienced superior service we’ll make sure that the employee you nominated receives special recognition for his/her efforts.

It only takes a couple minutes…

BE the BEST Image

Employee Information:

*Employee Name:    
*In what area of the Bank does the employee work?    
If the employee works in a branch, please specify
which location:
(To locate a branch, use our Branch Locator )
*Which customer service attribute did the employee display?
(See above for attribute descriptions)
*Please tell us how our employee exceeded your customer service expectations:


If you have any concerns or would like to submit a suggestion to M&T, please click here to do so.

Your Information :

*First Name     *Last Name    
*Phone Number     *Email Address    
NOTE: This information will NOT be used for telemarketing purposes. We may contact you to verify the information you submitted.
*Indicates a required field